The Western Company
Unfortunately, after over 20 years of selling western and work apparel, we are winding down operations while we assess next steps for the business. We want to thank each and every one of you who shopped with us before, and we do hope to return in some capacity.
All orders placed up until Tuesday, 5/26 - should be fulfilled shortly. We are still processing pending returns and tending to any outstanding issues - but our service and contact is very limited. If you still need to do a return, you should be able to access the portal to send a request here: https://www.thewesterncompany.com/apps/redo/returns-portal/login. Please be mindful that if you are ineligible to return an item the portal should notify you as such, and we are not in a position to make exceptions on this.
If you have any inquiries, questions, or concerns, please reach out to us at service@thewesterncompany.com. Our phone lines are down - so that will be the best way to reach out.
Thank you again for your continued support and we hope to return to the Western online market very soon.